Archive for networking sites

I challenge you! Make Social Media Resolutions and stick with them.

Are you making the RIGHT Resolutions? Similar to making a New Years Resolution, I challenge you to make a Social Media Resolution. As small business owners, we need to make a committment to use social media effectively and follow through with it. I promise if you commit to updating your social media sites, i.e. Facebook, Twitter, LinkedIn and Pinterest regularly you will start seeing results with expanding your online brand, client base and bottom line.

* This post was published prior, but is still relevant, important and valid for increasing your online presence. So read it! Act on the suggested resolutions and let me hear about your successes online!

As many of you know Wednesday was Social Media Day as declared by Mashable, even though I was tied up in meetings most of the day, I felt torn, because I wanted to be online reading all the great Social Media Day content. I did get to catch up on a little reading the past few days and some if it made me do some thinking and evaluation.

As a social media marketing strategist, often times I am so busy working on my clients’ accounts and teaching others how to leverage Facebook, LinkedIn and Twitter that I end up neglecting my own business.

I decided like to make a Social Media Day Resolution. We make New Years Day Resolutions, so why not Social Media Day Resolutions. My resolution is relating to one key piece of social media that is essential in growing your brand.

My resolution is to keep my website current. I will do this by adding important events that I am participating in and blogging, which as you know is essential for driving website traffic and SEO. I have a tendency to know I need to do things on my website, but keep putting them on the bottom of the priority list.

If you don’t have a top notch quality website and updated blog you are missing a key part of social media. The whole purpose of using social networking sites for marketing is to drive traffic to your website. The more your network will learn about you and your services the more they will hire and recommend you to others.

Here are a few suggested resolutions for you to consider:

  • Blog WEEKLY. If you know you need to blog and either don’t have the time or desire you hire a ghost blogger. A lot of VAs offer ghost blogging services. I even do ghost blogging for some clients, depending on their product and services. More on blogging…Have you read Why Blog and What to Blog about?
  • Be ACTIVE on social media. Don’t just do your obligatory Status Update, daily or weekly, whatever standard you have set for yourself. Realize that making one status update per week on social media is almost pointless for you. Your connections need to see you name in front of them repeatedly and it needs to be in front of them sharing great content and having conversation. Not pushing your product or services constantly.
  • Grow your NETWORK. I just love when I am chatting with someone about social media and they tell me “I Tweet or use Facebook for marketing my business”. Being a social media strategist, I’ll immediately go to Twitter and see when their last Tweet was and how many people are following them. Sorry to say this, but you can Tweet all day long, but if you only have 200 people following you and they are following 2000 the odds that your Tweets are getting seen is not likely. You need to make new connections daily to get the word about you and your brand on social media.
  • Let your CONNECTIONS know you on different levels. Take your online connections to other social media platforms, so they can learn about you in different ways, i.e. when you connect with someone on Twitter and you really find them interesting and you would like to be connected with them for another reason (potential client or referral source for you) invite them to be your friend on Facebook. They will get to know you on a more personal level and then you can even follow up with them via a phone conversation or Skype video chat perhaps.
  • FOLLOW up. How many times have you made an important contact in person or online and never found the time to seal the deal. Make sure you follow up with all commitments and request you have made online. Your online reputation is important and a key part of getting recommended or them contacting you for your services is to follow up. Make sure that you set aside time, at least every few days to complete these tasks you committed to doing.

Now that I have told you what my Social Media Resolution is and gave you some ideas for ones you should consider I ask you the following:

  1. Let me know if you see something on my website that you feel I should add or do definitely.
  2. Comment on this post with topics you would like to read a blog about. (I really like writing, but I don’t like my blog posts to be the same-o-same-o, like many other people in social media. Sometimes I feel like I am reading the same blog written in 10 different ways.
  3. Tell me your Social Media Resolutions, so I can help hold you accountable, as I need you to hold me accountable.
  4. Share your additional resolutions ideas you think should be on this list, so when others read the comments they’ll get your great suggestions also.

Here goes my shameless self promotion: If you need to learn more about how to leverage Facebook, LinkedIn and Twitter to grow you network you can schedule a social media coaching session with me. If you don’t have the time and enthusiasm for maintaining your social networking sites, but realize it’s essential to growing your brand I can help you. I actually provide this service for my clients.

Thanks for visiting my blog! Look forward to next time!

Another Facebook Secret … Moving Facebook Friends to Fans or “Likers” as some might say

Moving Facebook Friends to Fans or “Likers” as some might say

— I had to include this line, as I have had too many laughs about it with friends who also specialize social media marketing. When Facebook changed to the “Like” button for Fan Pages, which they now call Business Pages we all made lots of wise cracks.

At the end of last year, I shared One of My Facebook Secrets and I feel the need to share another one today.  Perhaps I should call this a Facebook Strategy verses a secret. I have many secrets still hidden away to share with you in my Facebook Training sessions.

I am inspired by the questions asked by my friends, fans, followers and well, you.  It motivates me to help you solve your problems, answer your questions to help you and others grow their network and brand strategically via social networking sites.

Last week on Twitter, Angela Shelton, after reading my blog post Are you a RULE BREAKER? Know Your Facebook Rights and Wrongs  she had lots of questions for me.  She wanted to know how to convert Facebook Friends over to her Business Page (Fan Page).  She said she had tried to move them over in the past, but they usually ignored her request, didn’t see it or were offended because she wanted to unfriend them of Facebook.

What they didn’t understand is she was not trying to unfriend them, she was wanting to follow Facebook’s Statement of Rights and keep her Facebook Profile for personal connections and her Business Page for professional connections.  I had no quick answer to solve her problem in the 140 characters that Twitter allows. I decided to write a blog post giving suggestions how to entice them to “Like” her Business Page.

Here are the strategies:

  • Post a status update on your Business Page that would get “Likes” and comments. Something about your business of course, not personal.  Perhaps a new client you landed or recognition you received for your business. Go to your Facebook Profile and say “Just posted some exciting news on my Business Page (link to business page)”. Make sure and go check it out. Don’t forget to click “Like”.
  • Post a status update on your Facebook Profile that says “Friends, I truly love connecting with each and everyone of you.  I have recently been made aware of Facebook’s Statement of Rights regarding Facebook Profiles and Business Pages. I want to keep you updated on my business, but according to Facebook I must do this on a Business Page. Please go click “Like” (link to business page here) and let’s stay connected there also.  We’ll still have some fun on my Facebook Profile, but it will be focused somewhat different.”
  • Post a status update on your Facebook Profile saying “I am having so much fun connecting on my Business Page, if you haven’t already checked it out, please do (link to business page here)”

These are just a few strategies to get your friends moved across to your Facebook Business Page.  I hope these ideas inspired a few other statements you can use to entice them.  You can repeat these statements of course from time to time (maximum once per week) at different times to catch all your friends.

As your friends click “Like” on your Business Page, assign them to a list (Read how here) on your Facebook Profile that limits the status updates they see on our Facebook Profile. They will get use to not seeing your Facebook Profile status updates regularly and gradually been communicating with you on the Business Page. Eventually, (wait several months), you can unfriend them on your Facebook Profile if you want and they probably won’t even notice.

Another quick something to know …. at this point Facebook Business Pages cannot communicate with Facebook Profiles, only other Business Pages, so if you unfriend someone from your Facebook Profile, the only time you would be able to communicate with your them from your Business Pages is when they comment/”Like” something posted on your Business Page or as you from your Facebook Profile via messages, etc…. (This will be limited based on how they have their Facebook Privacy Settings established.)

It’s your turn!  What tips did you come up with for moving friends to fans?  How are you going to entice them to “Like” your Business Page?  Look forward to hearing from you!

P.S. Special thanks Angela Shelton for the inspiration of this blog post! You should give her a follow on Twitter and check out her Facebook Business Page. Her background is quite interesting.

Are you really secure online? or Do you just think you are?

Are you secure online? or Do you just think you are?

In teaching social media training sessions, I discuss online security and safety. I especially discuss sharing personal information and privacy settings on Facebook and other social networking sites, i.e. LinkedIn and Twitter.

More often than not, clients and attendees are absolutely convinced their social media profiles are safe and secure. I immediately have them check a few Facebook settings. Then they start to listen closer and start making adjustments to their privacy settings. I haven’t found anyone that doesn’t have at least one thing they should be doing differently. A new set of eyes can provide a perspective and insight you hadn’t thought about.

Before I get started, I need to recognize Michelle Ketterman of The Inventory Experts. Her company inventories residents and business property, furnishings, equipment and valuables. In case of theft, fire, flood, tornado, etc …. Her clients will be able to quickly get their inventory to their insurance company and get all their damaged inventoried items replaced promptly and at a the right value.  As Michelle says, “a picture can be worth literally a $1000.” Every time I hear her say this I snicker. What a tagline …. that is another whole blog post! LOL!

While Michelle’s focus is on offline security, she suggested I write a blog post about online security, specifically relating to social media because like many others, she thought her profiles security settings were configured correctly. Needless to say, she realized how unsecure her settings actually were after only 10 minutes of reviewing basic settings with me.  With the seemingly constant changes, as part of her normal business, Michelle now has me regularly double check her social media security settings.

I couldn’t cover everything one post, but the following are the most common security threats:

Facebook

  • Date of Birth.  Facebook requires your date of birth, and often people have it set to visible to their Facebook friends.  Change this setting to make the year of birth not visible. Several of my clients use a fake year making them a few years younger or older.
  • Address.  Don’t list your physical address on Facebook and don’t share your real city if you live in a small town.  i.e. Frisco, Rockwall, Royse City, Allen, etc….  List a major metroplex area like Dallas, Fort Worth, San Antonio, San Francisco. You get the idea. Yes, again, they could probably go out to Google and find your exact address, but let’s not make it easy on them for Pete’s sake!
  • Information your friends are allowed to share about you. See One of My Facebook Secrets for details how to view and correct this issue.
  • Friends. Restrict who can see your friend list to at those that are at least your friends already. You can even break this list down further and make it so they can only see mutual friends.

Passwords

Do you need a Facebook Privacy Tune Up? In one hour I show you hands-on techniques to optimize your Facebook Privacy Settings (order the Social Media Evaluation). This social media consulting session can focus on what you choose to discuss from Facebook Privacy to content to share on Twitter. You can also get a Tune Up of your Facebook Profile and Privacy settings that I complete independently. Contact me for details Lissa@LissaDuty.com.

In my consulting sessions, the client tells me their needs and the training is focused on those areas. Yes, you read that RIGHT, a social media consultant that will teach you what you want to learn, vs. what they think you need to LEARN!

Now it’s your turn – share a tip below regarding something you learned about your online security and how you fixed it! Look forward to hearing from you!

Why blogging? and What to blog about?

I have been remiss in my blogging the last month. I am writing the post as reminder to myself on the why, the how and the what to blog about.

Learn Why Blogging and What to Blog About

When I meet with a client or potential client, the first they thing say to me relating to blogging is:

“I don’t want to blog. I don’t have anything to say that would interest others. I don’t have time to blog.”

I ask them the following questions:

  1. What are you interested in?
  2. What would interest your clients or potential clients?
  3. What do you want your clients or potential clients to know about your company?
  4. What do you want your clients to share with their friends (that are your potential client) about you?

Usually, they interrupt me during the last question and say “I understand the importance now and feel more inspired to write and share important information with others”. But, they chase that feedback with “I don’t have time”.

I then ask them these questions:

  1. You don’t need more clients?
  2. You don’t have 20 minutes to set down once every few days and write about something that is your passion? Your mission? After all it’s your business and you should know it better than anyone.
  3. You are satisfied with your current level of brand awareness via the social networking sites?
  4. You don’t’ need more visitors to your website?
  5. You don’t want to help your SEO (Search Engine Optimization) rankings?

Blogging is FREE! If you already have a website and don’t have a blog on it, you can add a basic blog fairly inexpensively. The ROI (Return on Investment) you will get by adding a blog will pay off in the form of SEO, brand awareness, notoriety, etc…..

You can get a blog on http://blogger.com and http://wordpress.com for FREE, if you don’t have a website.

I do need to share with you that if you have a website, yes, you can still get a blog for FREE at the locations mentioned above, however, I have more questions for you to consider before doing that:

  1. Why are you blogging again? To drive visitors to your website. To share your wealth of information with clients or potential clients.
  2. Why would you want to do all the work of writing blog posts to increase your business, brand awareness, but drive the visitors to the FREE blog website to read your blog?
  3. Why wouldn’t you want them to visit your website, read your blog, then click on the other tabs on the website and learn more about your business and services? Maybe even contact you for an appointment or refer their friends (your potential client) to visit your blog.

Often times, it’s complicated and difficult for visitors to your blog on FREE blogging sites to locate the navigation to get your website to learn more about your business and your services. Remember, the purpose in blogging is to grow your business, not Blogger, WordPress, etc… or the advertisers on their FREE blog sites.

I hope you are inspired to reconsider: Why to blog? How to blog? and What to blog? When you need a kick in the seat of your pants on blogging come back and read this post. I’m inspired now, so off to write the guest post for another blog website. Guest blogging is another whole topic I’ll discuss at another time.

Please share your feedback, comments, suggestions below on Why you blog? and What results you have gotten from doing so?

What is a virtual assistant?

I had someone just inquire on Twitter what is a virtual assistant. I get this question all the time! Don’t worry if you have  the same question! I have decided to write about what is a virtual assistant (often called a VA), what they can do for you and how can save you money!

Virtual Assistant – an administrative assistant just like any other assistant, secretary, etc… that you are use to seeing work at someone’s office. Maybe you have even had a administrative assistant before. The virtual portion means we work using technology to complete your assignments, we don’t physically come into your office and work from a desk there. They work from their offices., usually which are located in their home.

How does a virtual assistant work?

  • remotely connect to your office computer (if necessary) to complete your assignments.
  • complete many tasks, such as your newsletter via Constant Contact, 1shopping cart, etc…
  • maintenance your website, blog, etc.. via the web.
  • type your letters, emails, design your brochures, press releases via our computer.
  • make follow up phone calls, send your emails, schedule appointments, etc…
  • maintain your social networking sites, such as Facebook, LinkedIn and Twitter.

A VA can complete all of these tasks using some type of technology, usually related to the Internet. They just need a high speed Internet connection, your assignment and they are set to go.

How does a virtual assistant save you money? You do not have to pay for:

  • office space, office equipment, printers, Internet connection.
  • payroll taxes, health insurance, vacation, sick pay and holidays.
  • wasted time spent on breaks, at water coolers and personal phone calls.
  • time to train new staff.

If you want to save time and money by utilizing the services of a Virtual Assistant contact me. I certainly know some great virtual assistants that can help you.

All virtual assistants have a specialty or passion, mine is Social Media, I help my clients leverage social networking applications, such as Facebook, LinkedIn and Twitter to grow their brand and brand awareness. However, I also do many other tasks for my clients from typing, creating newsletters to scanning business cards.

What I recommend if you are considering hiring a virtual assistant:

  • Define what tasks your virtual assistant can complete for you.
  • Determine what area most of these tasks fall into.
  • Find someone that specializes in that area.
  • Make sure they can also complete the other tasks for you.

Virtual assistants do charge a higher fee in most cases than having someone work for you in your office, however, as mentioned above they are absorbing the cost for all your savings. You are hiring a 100% professional, highly dedicated assistant focusing on you and you alone for the allotted time you pay for. They are not focusing on anything or anyone else for the time set to work for you. Tasks get accomplished faster, with accuracy and professionalism.

Do feel free to email me or call if you would like to discuss my social media services further, or if you need a recommendation for a specialist.