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I challenge you! Make Social Media Resolutions and stick with them.

Are you making the RIGHT Resolutions? Similar to making a New Years Resolution, I challenge you to make a Social Media Resolution. As small business owners, we need to make a committment to use social media effectively and follow through with it. I promise if you commit to updating your social media sites, i.e. Facebook, Twitter, LinkedIn and Pinterest regularly you will start seeing results with expanding your online brand, client base and bottom line.

* This post was published prior, but is still relevant, important and valid for increasing your online presence. So read it! Act on the suggested resolutions and let me hear about your successes online!

As many of you know Wednesday was Social Media Day as declared by Mashable, even though I was tied up in meetings most of the day, I felt torn, because I wanted to be online reading all the great Social Media Day content. I did get to catch up on a little reading the past few days and some if it made me do some thinking and evaluation.

As a social media marketing strategist, often times I am so busy working on my clients’ accounts and teaching others how to leverage Facebook, LinkedIn and Twitter that I end up neglecting my own business.

I decided like to make a Social Media Day Resolution. We make New Years Day Resolutions, so why not Social Media Day Resolutions. My resolution is relating to one key piece of social media that is essential in growing your brand.

My resolution is to keep my website current. I will do this by adding important events that I am participating in and blogging, which as you know is essential for driving website traffic and SEO. I have a tendency to know I need to do things on my website, but keep putting them on the bottom of the priority list.

If you don’t have a top notch quality website and updated blog you are missing a key part of social media. The whole purpose of using social networking sites for marketing is to drive traffic to your website. The more your network will learn about you and your services the more they will hire and recommend you to others.

Here are a few suggested resolutions for you to consider:

  • Blog WEEKLY. If you know you need to blog and either don’t have the time or desire you hire a ghost blogger. A lot of VAs offer ghost blogging services. I even do ghost blogging for some clients, depending on their product and services. More on blogging…Have you read Why Blog and What to Blog about?
  • Be ACTIVE on social media. Don’t just do your obligatory Status Update, daily or weekly, whatever standard you have set for yourself. Realize that making one status update per week on social media is almost pointless for you. Your connections need to see you name in front of them repeatedly and it needs to be in front of them sharing great content and having conversation. Not pushing your product or services constantly.
  • Grow your NETWORK. I just love when I am chatting with someone about social media and they tell me “I Tweet or use Facebook for marketing my business”. Being a social media strategist, I’ll immediately go to Twitter and see when their last Tweet was and how many people are following them. Sorry to say this, but you can Tweet all day long, but if you only have 200 people following you and they are following 2000 the odds that your Tweets are getting seen is not likely. You need to make new connections daily to get the word about you and your brand on social media.
  • Let your CONNECTIONS know you on different levels. Take your online connections to other social media platforms, so they can learn about you in different ways, i.e. when you connect with someone on Twitter and you really find them interesting and you would like to be connected with them for another reason (potential client or referral source for you) invite them to be your friend on Facebook. They will get to know you on a more personal level and then you can even follow up with them via a phone conversation or Skype video chat perhaps.
  • FOLLOW up. How many times have you made an important contact in person or online and never found the time to seal the deal. Make sure you follow up with all commitments and request you have made online. Your online reputation is important and a key part of getting recommended or them contacting you for your services is to follow up. Make sure that you set aside time, at least every few days to complete these tasks you committed to doing.

Now that I have told you what my Social Media Resolution is and gave you some ideas for ones you should consider I ask you the following:

  1. Let me know if you see something on my website that you feel I should add or do definitely.
  2. Comment on this post with topics you would like to read a blog about. (I really like writing, but I don’t like my blog posts to be the same-o-same-o, like many other people in social media. Sometimes I feel like I am reading the same blog written in 10 different ways.
  3. Tell me your Social Media Resolutions, so I can help hold you accountable, as I need you to hold me accountable.
  4. Share your additional resolutions ideas you think should be on this list, so when others read the comments they’ll get your great suggestions also.

Here goes my shameless self promotion: If you need to learn more about how to leverage Facebook, LinkedIn and Twitter to grow you network you can schedule a social media coaching session with me. If you don’t have the time and enthusiasm for maintaining your social networking sites, but realize it’s essential to growing your brand I can help you. I actually provide this service for my clients.

Thanks for visiting my blog! Look forward to next time!

Are you a RULE BREAKER? Know Your Facebook Rights and Wrongs

I must start with a big WOW! And GREAT job to Facebook.

They have been the topic of blog posts, comments and status updates far and wide since they rolled out the new changes last week.

Instead of writing about those changes, I want to make sure you Know your Facebook Rights and Wrongs. Ask yourself these questions about your Facebook account:

  1.  Do you have one login to Facebook or two?
  2. Do you have a separate login you use to maintain your professional profile/fan page?
  3. Did you actually read Facebook’s Statement of Rights when you created your account?

Perhaps these questions puzzle you. What I am going to say now is for the RULE BREAKERS and those they don’t realize they are being RULE BREAKERS.  You are not allowed to have two Facebook personal profile accounts according to Facebook Statement of Rights.

If you have two registered accounts and Facebook finds out they will shut both accounts down and your fan page if you are the only administrator. I know I am saying this harshly, but I have found I have to be direct to get my point across. I encourage you to read it yourself here Facebook’s Statement of Rights – Check out section #4.

Still not motivated to close that account second account?  Read more – They Can do What to My Facebook Personal Profile?, blog post from fellow social media professional and friend, Sandy Norton. Some good info here about Facebook pages also.

I know exactly what you are thinking right now:

“I want to keep my personal friends separate from business. I don’t want my professional connections to see updates from my grandchildren” 

No, I am not psychic.  I have just heard it over and over again, hundreds of times. You can have the best of both worlds.

Assign your friends to Facebook lists and customize your privacy settings based on those lists.  You can also use a Facebook Fan Page.  I recommend you do both.

Here is what you need to do:

  • Create some lists – The Why & The How to using Facebook Lists to customize your Facebook experience! will tell you how.
  • Customize your Privacy Settings – One of My Facebook Secrets  will get you started.  It is important that you understand each portion of your privacy settings.  Ask a friend or hire a professional to train you on what every things means if you have difficulty with this.  I teach two hour Facebook training sessions for this exact reason.

While I am going over Facebook’s Statement of Rights notice item #4 under section #4 in Facebook Statement of Rights since you will be using your personal profile for professional connections.  It says:

You will not use your personal profile for your own commercial gain (such as selling your status update to an advertiser).

This is another big Facebook NO-NO! You should not post status updates on your Facebook profile that are sales pitches.  It is against their Statement of Rights and they will shut your account down and again, you could lose your Fan Page.

Now that I have said that, I must say this:

Share information on your Facebook personal profile that is news about your business (not a special you are offering). Perhaps a blog post you have just published, you are excited and would like your friends feedback or business accomplishment/recognition you received.

Share it as an emotion vs. selling. There is no guarantee Facebook will not consider it a violation of the Statement of Rights, but it is an approach I use and it works well for me (Thanks Sandy for your reminder about adding this – I had it on my TO DO list to expand more on this idea.)

Of course you can share blog posts of others to attract your ideal client and interest your professional connections.  Check out my Facebook profile for ideas on the kinds of posts I share and how I post about my work without selling.

Here are a few blog posts to educate you more about last week’s Facebook Changes:

Blog post by ShellyKramer applies to your Facebook Profile and your Fan Page How NOT to be Invisible on the New Facebook Newsfeed

Blog post by Natalie Macneil on the changes for Facebook Business Pages – New Facebook Pages: Tips to Make Your Page Rock

I encourage you to share these blog posts on your Facebook profile.  I take personal responsibility for educating my friends and keeping them in the KNOW on Facebook. I hope you do the same!

It’s your turn! Post any comments, questions, or blog posts you think we need to read to learn and understand more about Facebook! 

Are you tired of reading blog post after blog post about personal branding, providing value and content?

Are you tired of reading blog post after blog post about personal branding, providing value and content?

I know I am sick of it. They all start to read the same after awhile. All of them, don’t get me wrong are great blog posts, and I will continue to share them on Twitter, Facebook and LinkedIn with you. However, I would like to see something for a change more focused on how to find your brand, provide value and where to locate all this great content that you need to be sharing on social media.

Here’s my take on it:

To find your brand you need to sit down in peace and quiet, and think about what your purpose is for using social media. Do you want to sell something? Educate? Expand your connection base, etc…. If you are an individual providing a service you need to establish your personal brand first, which is what I needed to do!

When I started using social networking sites my goal was to let everyone know who Lissa Duty was and what I was about! I needed to brand myself first and foremost, then focus on growing my business. I went out and established connections with those that are influential in the areas and industries that I focus on. i.e. Small Business Owners, Consultants and Social Media. I identified @BillHurlbut, @PattyFarmer and @LinkedInQueen.

I learned all I could about them, who they were and how I could connect with them. I joke and say “I made them my best friends”. Not literally! I made sure I got to know them on a personal level, which was who they were, what they represented and the value they provide in the social networking community. I soon learned how smart and connected they were. I didn’t ask them – “Please tell your connections about me on social media”. I instead focused on developing a relationship and rapport with them, so they would want to tell their friends about me.

How to provide value? First you need to determine what kind of information would be of interest to those following you. Keep in mind it does need to be related to your industry for the most part, after all you are using social media to sell your services/products right? Think about what you know that is essential to your industry and your clients. Share tips that would help your ideal client make important decisions. Of course, don’t share company secrets or give away the milk for FREE. (I’m sure you all have heard the phrase “Why buy the cow, when they can get the milk for FREE”.) Share enough to make them want to connect with you in a more personal way. Perhaps they’ll message you a follow up question.

Content – the biggie! This covers two areas:

    • Finding industry related articles that would interest your followers. Start using a RSS reader like Google Reader and every time you find a blog that someone else has Tweeted or shared on Facebook/LinkedIn that would interest you and your connections subscribe to it in Google Reader. This is a quick and easy way to find great content for you to share on social networking sites. (Watch videos on eHow – How to use & setup Google Reader.)

 

  • Writing content yourself to share on your blog. Ask your connections on social media what they would like to learn more about related to your industry. I often find questions that people ask me about social media turn into some really great blog posts! Share success stories of your other clients. Get your readers interested in reading and learning more about you. (Read more about blogging.)

I trust this post gave you some ideas on how to build your personal brand, provide value and content, instead of just all the whys! Give me your feedback and let me know what you think needs to be added or you would like to read more about in future blog posts!

Thanks for reading!